BAESSA BONIVERN URGULA Shoes has 14 day satisfaction guarantee. With other words you have the right to return or exchange your order by contacting BAESSA BONIVERN URGULA Shoes within 14 days of delivery. The return policy does not apply to products on sale. Returned products must be unused, in condition they were, when you received them and repacked into its original package or equivalent. The product must be returned immediately after notifying BAESSA BONIVERN URGULA Shoes of a return. If the package should be lost in transit, BAESSA BONIVERN URGULA Shoes will not be responsible.

Please remember to return the product with a copy of the delivery note with a reason for the return. When we have received your shipment, the amount will be refunded to the card that you used for payment. We will not refund the cost of return shipping. Please contact info@baessashoes.com for your return instructions.